Acerola. Citrus Essence with Natural AHA Acids, Hyaluronic Acid and Niacinamide (Vitamin B) MINI

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Store: iossi

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199,00SEK

A concentrated essence with hyaluronic acid and niacinamide tones, helps to reduce wrinkles and soothe irritation, improving skin tone. The recipe enriched with hydrosols from green tea and linden flower in combination with complex orange, lime and lemon components, has been found to improve hydration by 45%, according to the results of apparatus tests following 28 days of use.

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About the shop: iossi

Nature knows the answer to every question. It knows what beauty and strength are and we have decided to use it. We turn to tradition and carefully follow modern achievements to create excellent cosmetics based on nature's secrets.

                 


Our products contain natural and organic oils and butter, independently prepared plant extracts and essential oils. We are looking for components in both Polish meadows and in the longest corners of the world.


Organic shea butter, an important ingredient in our products, comes from Africa. We import the best lavender oil from Bulgaria. The rosehip oil we use comes from the best cultivation of roses in the world, located in Chile. Aromatic sandalwood and patchouli are transported from India. And we find linseed oil and hemp oil in our Polish organic mills. {iossi} is characterized by carefully selected ingredients of the highest quality.


What is important to us?
The answer to your needs. We want to create natural cosmetics to meet each of us. We are looking for effective solutions for sensitive, allergic and problematic skin. We want to take care of your skin without damaging it, strengthen it, protect it and above all take care of it.


Ecology. Our cosmetics are natural, organic and environmentally friendly. We use plants that are grown without chemicals and sprays. We do not test on animals. Production ethics is important to us.
Security. {iossi} cosmetics contain only ingredients approved by COSMOS / Ecocert. Each product has undergone appropriate tests and is registered in the EU cosmetics product registration portal. They are free from harmful additives, artificial flavors and colors.


Why do they smell beautiful?
The unique smell of our products is a result of the use of natural essential oils. We use their remarkable properties: moisturizing, regenerating, antibacterial, firming or soothing. Knowledge of aromatherapy enables us to strengthen the effect of our cosmetics.


Where and how do we do it?
{iossi} Cosmetics manufacturing located in Kłaj, Poland. Here we create our recipes and designs of new cosmetics. Here on our own we drop herbs, prepare extracts, mix oil, choose the best components from which we create our cosmetics. Last but not least, here we pack them for you in beautiful glass containers. That is why we control every step of the production of our products.


Who am I?
I'm the founder of IOSSI and I have to say that I just like making cosmetics. From the first time I mixed some basic ingredients and added an essential oil - I knew I wanted to do it over and over again. When I create recipes, I have fun and I experiment, but at the same time, this work is a continuous process for learning. Biochemical news, latest discoveries, cosmetics and the whole natural treasure - millions of plants, all of which are worth knowing. I can discover their new applications until the end of my life. I am happy to do things for others and am looking for solutions that help, please, please my customers. It's like cooking for friends, which I once loved - now I make cosmetics for my friends.


There would be no {iossi} but helpful people I met on my way and who transferred their knowledge and skills to me. Thank you for your inspiration and support.
IOSSI. You are perfect by nature.
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About the product

Discover the citrus side of toning

A concentrated essence with hyaluronic acid and niacinamide tones, helps to reduce wrinkles and soothe irritation, improving skin tone. The recipe enriched with hydrosols from green tea and linden flower in combination with complex orange, lime and lemon components, has been found to improve hydration by 45%, according to the results of apparatus tests following 28 days of use.

Chia seed extract generates an anti-pollution effect by creating a film on the skin that protects it against the harmful effects of external factors (eg smog). AHA acids regulate the skin pH, restore its natural and physiological qualities, whilst supporting the absorption of active ingredients.

Our favorite active ingredients: complex AHA acids, niacinamide, hyaluronic acid, green tea, linden flower and damask rose hydrosols, extracts of blueberry, liquorice and chia seed. You can read more about them here.

Properties: tonization, anti-pollution, hydrating

For all skin types
Application: spray the face, neck, cleavage and leave to absorb
Fragrance: delicate, citrus
Size: 50 ml
Packaging: spray glass bottle
Storage: To enjoy the product for even longer, store in the fridge

INCI: Camellia Sinensis Leaf Water*, Rosa Damascena (Rose) Flower Water*, Niacinamide, Aqua, Tilia Platyphyllos Flower Water*, Pelargonium Graveolens Flower Water*, Sodium Lactate, Lactobacillus/Acerola Cherry Ferment,Vaccinium Myrtillus Fruit Extract, Saccharum O cinarum(Sugar Cane) Extract, Citrus Aurantium Dulcis (Orange) Fruit Extract, Citrus Limon (Lemon) Fruit Extract, Salvia Hispanica Seed Extract & Lactobacillus Ferment, Hydrolyzed Rice Protein, Dipotassium Glycyrrhizate, Acer Saccharum (Sugar Maple) Extract, Leuconostoc/Radish Root Ferment Filtrate, Glycerin, Benzyl Alcohol, Sodium Hyaluronate, Dehydroacetic Acid, Thymus Hiemalis Leaf Oil, Lactic Acid, Camellia Sinensis Leaf Extract, Althaea O cinalisRoot Extract, Glycyrrhiza Glabra Root Extract, Citral**, Geraniol**, Linalool**, Citronellol**, Eugenol**, Farnesol**

* ingredients from certified organic cultivation
** natural essential oil components

All IOSSI cosmetics are made using natural
plant-based ingredients which can trigger allergic reactions in
sensitive people.

IOSSI. Cosmetics perfect by nature.

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Shipping Policy

Delivery rates and time

Deliveries are performed within the European Union.
Order confirmation and all information about it will be sent to the email address specified upon ordering in IOSSI.
Delivery Lead Time is counted from the moment of the confirmation of payment on IOSSI's account.

Average delivery time:

3-10 business days

Cost of delivery:

Shipment to the European Union:

EU up to 1 kg - 90 kr
EU 1-5 kg - 150 kr
EU 5-10 kg - 220 kr

Refund Policy

1. THE RIGHT OF WITHRAWAL FROM THE CONTRACT

1.1. A consumer who has concluded a distant contract may, within 14 calendar days, withdraw from it without giving a reason and without incurring costs, except for the costs specified in point. 8.8 of the Regulations. To meet the deadline, it is enough to send a statement before its expiry. A declaration of withdrawal from the contract can be made, for example:

1.1.2. in writing to the address: 32-015 Kłaj, Kłaj 927;

1.1.3. in electronic form via e-mail to the following address: [email protected].

1.2. An exemplary template of withdrawal form is included in Enclosure no 2 to the Consumer Rights Act and is additionally available on the Online Shop website in the withdrawal from the contract tab. The consumer can use the template form, but it is not obligatory.

1.3. The deadline for withdrawal from the contract begins:

1.3.1. for the contract whereby the Seller releases the Product, being obliged to transfer its ownership (for example the Sales Contract) - from taking the Product into possession by the consumer or a third party designated by the consumer, other than the carrier, and in the case of a contract where: (1) many Products are delivered separately, in batches or in parts - from taking possession of the last Product, batch or part or (2) when it consists in regular delivery of Products for a definite period - from taking possession of the first Product;

1.3.2. for other contracts - from the date of contract conclusion.

1.4. In the event of withdrawal from a distant contract, the contract is considered null and void.

1.5. The Seller is obliged immediately, not later than within 14 calendar days from the date of receipt of the consumer's statement on withdrawal from the contract, to return all payments made by the consumer, consumer the delivery costs of the Product (except for additional costs resulting from the delivery method chosen by the consumer other than the cheapest standard delivery method available in the Online Shop). The Seller shall refund the payment using the same method of payment as the consumer used, unless the consumer has expressly agreed to a different method of return, which does not cause any costs for him. If the Seller has not offered to collect the Product from the consumer themself, they may withhold the reimbursement of payments received from the consumer until the receipt of the Product or the delivery by the consumer of a proof of its return, whichever occurs first.

1.6. The consumer is obliged immediately, no later than within 14 calendar days from the date on which they withdraw from the contract, to return the Product to the Seller or hand it over to the person authorized by the Seller for pickup, unless the Seller suggested that they will pick up the Product themself. To meet the deadline, it is enough to return the Product before its expiry. The consumer may return the Product to the following address: 32-015 Kłaj, Kłaj 927.

1.7. The Consumer is liable for the decrease in the value of the Product as a result of using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the Product.

1.8. Possible costs related to the consumer's withdrawal from the contract, which the consumer is obliged to pay:

1.8.1. If the consumer has chosen the method of delivery of the Product other than the cheapest standard delivery method available in the Online Shop, the Seller is not obliged to refund the additional costs paid by the consumer.

1.8.2. The consumer bears the direct costs of returning the Product.

1.8.3. In the case of a Product being a service which performance - at the explicit request of the consumer - started before the withdrawal period, the consumer who exercises the right to withdraw from the contract after making such a request is obliged to pay for the services fulfilled until the withdrawal. The payment amount is calculated proportionally to the scope of the service provided, taking into account the price or remuneration agreed in the contract. If the price or remuneration is excessive, the basis for calculating this amount is the market value of the service provided.

1.9. The right to withdraw from a distant contract is not available to the consumer in relation to contracts:

1.9.1. (1) for the provision of services, if the Seller has fully provided the service with the express consent of the consumer who has been informed before the performance of the service that they will lose the right to withdraw from the contract after the performance of the service by the Seller; (2) in which the price or remuneration depends on fluctuations in the financial market over which the Seller has no control and which may occur before the deadline for withdrawal from the contract; (3) in which the subject of the service is a non-prefabricated Product, manufactured according to the consumer's specification or serving to satisfy their individual needs; (4) in which the subject of the service is a product that is quickly deteriorating or has a short shelf-life time; (5) in which the subject of the service is a product delivered in a sealed package, which after opening the packaging can not be returned due to health protection or hygiene reasons, if the packaging was opened after delivery; (6) in which the subject of the service are Products which after delivery, due to their nature, are inseparably connected with other items; (7) in which the subject of the service are alcoholic beverages, the price of which was agreed at the conclusion of the Sales Contract, and which delivery may take place only after 30 days and which value depends on fluctuations in the market over which the Seller has no control; (8) in which the consumer explicitly demanded that the Seller should come to them for urgent repair or maintenance; if the Seller provides additional services other than those required by the consumer, or provides products other than spare parts necessary to perform the repair or maintenance, the right to withdraw from the contract is granted to the consumer in respect of additional services or products; (9) in which the subject of the service are sound or visual recordings or computer software delivered in a sealed package, if the packaging has been opened after delivery; (10) for delivery of newspapers, periodicals or magazines, with the exception of a subscription agreement; (11) concluded through a public auction; (12) for the provision of accommodation services, other than for residential purposes, transport of goods, car rental, catering, services related to leisure, entertainment, sports or cultural events, if the contract designates a day or period of service; (13) for the delivery of digital content that is not stored on a tangible medium if the fulfillment of the service started with the consumer's express consent before the deadline to withdraw from the contract and after being informed by the Seller about the loss of the right to withdraw from the contract.

Cancellation / Return / Exchange Policy

1. PRODUCT COMPLAINTS

1.1 The basis and extent of Seller's liability towards the Customer, if the Product sold has a physical or legal defect (warranty), are specified by the generally applicable laws, especially the Civil Code. For Sales Contracts made to 24 December 2014, the basis and extent of the Seller's liability towards the Customer being a natural person, who purchases the Product in purposes unrelated to a professional or commercial activity, for non-compliance of the Product with the Sales Contracts is laid down by the generally applicable laws, particularly in the Act on the special conditions of consumer sale and amendments to the Civil Code of 27 July 2002 (Journal of Laws of 2002, No. 141, item 1176 as amended).

1.2. The Seller is obliged to provide the Customer with a Product without defects. The detailed information regarding the Seller's liability due to a Product defect and Customer's rights are set out on the Online Shop website in the returns and complaints tab.

1.3. A complaint can be made by the Customer, for example:

1.3.1. in writing to the following address: 32-015 Kłaj, Kłaj 927;

1.3.2. in electronic form via e-mail to the following address: [email protected];

1.4 It is recommended that the Customer provides in the description of the complaint: (1) the information and circumstances regarding the subject of the complaint, in particular the type and date of occurrence of the defect; (2) the request to bring the Product into compliance with the Sales Contract or a statement of price reduction or withdrawal from the Sales Contract; and (3) the contact details of the complainant - this will facilitate and speed up the consideration of the complaint by the Seller. The requirements specified in the preceding sentence only take the form of recommendations and do not affect the effectiveness of the complaints filed without the recommended description of the complaint.

1.5 The Seller will consider the Customer's complaint promptly, no later than within 14 calendar days from the date of its submission. If the customer who was a consumer demanded a replacement or a defect removal, or made a price reduction statement, specifying the amount by which the price is to be reduced and the seller did not respond to the request within 14 calendar days, it is considered that the request was justified.

1.6. The customer who exercises the rights under the warranty is obliged to deliver the defective Product to the following address: ul. Przykładna 3c / 5, 82-200, for example. In the case of a Customer who is a consumer, the cost of delivery of the Product shall be borne by the Seller, in the case of a Customer who is not a consumer, the cost of delivery shall be borne by the Customer. If, due to the type of the Product or the method of its installation, the delivery of the Product by the Customer would be excessively difficult, the Customer is obliged to make the Product available to the Seller in the place where the Product is.

2. EXTRAJUDICAL METHODS OF SETTLING COMPLAINTS AND INVESTIGATING CLAIMS AND THE RULES OF ACCESS TO THESE PROCEDURES

2.1. The detailed information on using the extrajudicial method of dealing with complaints and pursuing claims as well as the rules of access to these procedures by the Customer who is a consumer are available on the website of the Office of Competition and Consumer Protection at: ttps://uokik.gov.pl/pozasadowe_rozwiazywanie_sporow_konsumenckich.php.

2.2. At the the Office of the President of Competition and Consumer Protection there is a contact point (phone: 22 55 60 333, email: [email protected] or a written address: Pl. Powstańców Warszawy 1, 00-030 Warsaw.), whose task, among others, is the provision of assistance for the consumers in matters relating to the extrajudicial solving of consumer disputes.

2.3 A consumer has the following options of using extrajudicial methods of settling complaints and asserting claims: (1) an application to settle a dispute to a permanent amicable consumer court (for more information, please visit: http://www.spsk.wiih.org.pl); (2) an application regarding extrajudicial resolution of the dispute to the voivodeship inspector of the Trade Inspection (more information on the website of the inspector competent for the place of the economic activity of the Seller); and (3) the assistance of the district (municipal) consumer ombudsman or social organization, whose statutory tasks include consumer protection (including the Consumer Federation, Association of Polish Consumers). The advice is provided, among others, via e-mail at [email protected] and at the consumer helpline number 801 440 220 (call center on Business Days, 8:00 - 18:00, call fee according to the operator's tariff).

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