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AmourLinen
Shipping Policy
SHIPPING POLICYAll orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.WORLDWIDE DELIVERYWe deliver all around the world.
Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.To start a return, you can contact us at [email protected] . If your return is accepted we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.Refunds We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Cancellation / Return / Exchange Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.To start a return, you can contact us at [email protected] . If your return is accepted we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right.Exceptions / non-returnable items Certain types of items cannot be returned, like custom products (such as special orders or personalized items) and linen fabric by the meter/yard. Please get in touch if you have questions or concerns about your specific item.Unfortunately, we cannot accept returns on sale items or gift cards.Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.