Prolong

Can I return my purchase if I'm not happy with it? Under EU law, a customer has the right to return or exchange any product for a 32 day period after the point of sale.The returned product must be in its original condition which is resalable in order to qualify for a full refund. The item cannot be worn if it is planned to be returned. During the Christmas time you can return the item in one month after the point of sale.Please note that any original shipping costs are non-refundable, and costs for handling charges and return shipping are not covered by Prolong. To submit your returns please email to: [email protected] and address will be sent to you. Please specify the reason for return.