Shipping Policy

 SHIPPING

We cannot be liable for delivery of the order to the wrong address or person as a result of you providing us with inaccurate or incomplete information. We strongly advise having the garment sent to an address at which someone is always present to avoid misplaced post.
We aim to dispatch your order within two working days from purchase, although during busy times this could increase to three working days from purchase.
Orders will typically arrive 2-5 days from dispatch.

UK Shipping is free on any order

Europe shipping £10.95 typically takes 3-5 working days - tracked

Click & Collect £0.00 - Contact us to collect from our office or in person

We cannot be liable for delivery of the order to the wrong address or person as a result of you providing us with inaccurate or incomplete information. We strongly advise having the garment sent to an address at which someone is always present to avoid misplaced post.

Refund Policy

RETURNS

If for any reason you would like to return the item, please refer to our T&C’s for more details as to what we can and cannot accept.
We do not issue postage refunds at this stage, and any costs in buying and sending items back to us will not be covered in your refund
Please contact us at [email protected] and quote the following:

Your order reference

The email address from which you ordered it

Your full name and address

The reason why you are returning

If you have any queries or need help with an order, please contact us at [email protected] and we will aim to get back to you within 24 hours

Cancellation / Return / Exchange Policy

In some cases the item you wish to exchange for may not be in stock and we will notify you if this is the case. Keep in touch and new stock will be announced on the website once it is back in.

Upon dispute, S Æ - R I M A reserves the right to make the final decision on all returns cases.

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