Shipping Policy

ORDER AND SHIPPINGWHAT SHIPPING METHOD DOES ATTÁGE USE?We always choose transport companies with a sustainable focus.Today we use Shiplink when we deliver our products to our customers. All freight with Shiplink is 100 percent climate compensated.WHAT WILL MY SHIPPING COST BE?Within Sweden and the EU, we offer standard shipping free of charge.RETURN FEEOne of our core values is to contribute to more conscious consumption. Processing returns has an environmental impact and Attáge consider free returns to be an unsustainable cost. Therefor a fee will be added when returning pieces bought on attage.se. This fee is one of our small steps to limit direct climate effect.Swedish returns: 69 SEKEU returns: 6 EURWHICH COUNTRIES DOES ATTÁGE SHIP TO?Today we ship within Sweden and the EU.WILL I BE CHARGED VAT AND DUTIES?For delivery within Sweden and the EU, VAT is included in the price. CAN I CANCEL OR CHANGE MY ORDER?Please use the contact form to get in touch with us as soon as possible after placing your order, but no later than two hours after the order was placed, and we will confirm cancellation.UNCLAIMED PACKAGESPlease make sure to collect your package. If a package is not collected and returned to us, we will get in touch with you. Should you wish to have it resent, the delivery fee must be paid in advance.

Cancellation / Return / Exchange Policy

OUR RETURN POLICYFor deliveries within Sweden and the EU, we offer 30 day return from the date of delivery.Within these 30 days, you can either exchange your product or receive a refund. This also includes online sample sales.In order to receive a full refund, items must be returned in their original condition and in the original packaging.Instructions on how you make a return is included in your delivery. You can also find return instructions below.Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If approved, your refund will be processed according to the applicable terms of your original payment method.If your purchase was paid fully or partially with a gift card, any amount covered by the gift card will be refunded as a new gift card, in accordance with consumer protection principles. Any remaining balance not covered by the gift card will be refunded to the original payment method (e.g., Visa or Mastercard). Gift cards can only be used at attage.se.RETURN FEEOne of our core values is to contribute to more conscious consumption. Processing returns has an environmental impact and Attáge consider free returns to be an unsustainable cost. Therefor a fee will be added when returning pieces bought on attage.se. This fee is one of our small steps to limit direct climate effect.Swedish returns: 69 SEKEU returns: 6 EUR

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