Shipping Policy
SHIPPING/RETURN POLICYSweden Domestic orders are shipped via PostNord and DHL Freight.International Orders are shipped via DHL Freight, PostNord or any other delivery system of our choice. Once order is ready for processing an email will be sent out with tracking information.Please note that delivery is not available to certain countries at the moment.We are committed to our customers’ satisfaction, however due to the nature in creating our products in small batches, we cannot accept returns or offer refunds on USED products. The ingredients in our products are posted on our website. Please make sure you are not allergic or sensitive to any ingredient in our products before purchasing.We reserve the right to use any method of shipping.
Refund Policy
We will accept returns on unused/unopened products up to 5 days after it has been received. A refund will only be given on the cost paid for the products, shipping charges cannot be refunded once items leave our facility. Products ordered cannot be exchanged once they have been shipped, a refund will be issued after product has been returned.Products must be sent to us in original packaging (container) and can be shipped to:DenaturelleDrivhusslingan 2919736Stockholm, SwedenPlease email us and let us know they are being returned so we can process your refund [email protected]
Cancellation / Return / Exchange Policy
You can cancel your order up to 24 hours after you have place an order. Please contact us at [email protected] if you wish to exchange a product for another.