Shipping Policy
Delivery time:Sweden: 2-5 working daysDanmark & Finland: 5–8 working daysWorldwide: 7-10 working daysAll deliveries are made with PostNord and has tracking.Want another delivery method, please contact us before placing your order.
Refund Policy
Kára Essentials Sweden AB reserves the right to remedy the error in the first place, redelivery of the product in the second place and repurchase in the last place. Please contact our customer service regarding questions about complaints and returns at [email protected]. Please note that Kára Essentials Sweden AB is not responsible for return shipping.
Cancellation / Return / Exchange Policy
Please note, the original shipping fee is not refunded for a return.According to the Act on Distance Contracts and Off-premise Contracts (2005: 59) As a customer, you always have the right to return your goods within 14 days if you regret your purchase.In the event of a dispute, we promise to follow the recommendations of the Swedish Complaints Board.The goods returned must be in original condition, i.e. unused with original labels.If the product is returned within 14 days, we will refund the value of the product.Reimbursement of received and approved returns takes place within 10 working days.The Swedish Consumer Agency has a standard form that can be used in the event of a dispute. You can download it here.