Shipping Policy

We use GLS EuroBusinessParcel for all international deliveries. Shipping costs for washbasins are:• Sweden: 499kr fixed rate 

Refund Policy

You can return your purchase within 14 days of its arrival. All items need to be unused and in the orginal undamaged package and all lables intact. When the product has returned to us, you will receive a full refund. Customer covers the return costs. See return policy for more information.We provide our customers with a 5 year warranty on all Woodio products (washbasins and bathtub) for use under our warranty term. See more information here.

Cancellation / Return / Exchange Policy

Please contact us ([email protected] or +358 50 478 2944) if you would like to make a return. You can return your purchase within 14 days of its arrival. All items need to be unused and in the orginal undamaged package and all lables intact. You need to pay the return costs yourself. Please note, that if you do not pick up your order or you have given us false shipping address / contact information and the delivery returns back to us, we will charge you all the related shipping costs.

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