EMMA TOTE

Please fill this return form in order for us to process your return faster. Inform us of your return by email [email protected] before sending your return and attach this form in the email or print it inside the return parcel. If you need any help with your return, please contact us by email.

To return your product, you should mail your product to: Iso Roobertinkatu 20-22, 00120 Helsinki, Finland and please also write this phone number on the package: +358 40 0382544.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

Returns using a Helposti code:

Order your return code from the address posti.fi/returnparcel by entering the item ID (a code beginning with JJFI). Drop off the parcel at any Posti parcel locker or service point according to the instructions.

Returns without a Helposti code:

You can return an item through a Posti outlet. Attach the Customer Return address label provided by us or write our return ID 660052 and our return address ASK Scandinavia, Iso Roobertinkatu 20-22, 00120 Helsinki, Finland tel. +358 40 0382544 on the item and take the item to a postal outlet.