No products in the cart.
Shipping Policy
Delivery and executionWe deliver within 1-3 business days. If you order before 10 PM on working days, we ship the same day. On weekends we ship on Sunday evenings.The place of delivery will be the address the consumer has supplied to the company.If the delivery is delayed, or an order can only be partially executed, the consumer will receive a message in no more than 30 days after placing the order. In this case the consumer has the right of withdrawal free of charge and the right to compensation for potential damage.In case of withdrawal in accordance with the previous section the supplier will refund the amount paid by the consumer as soon as possible, and in no more than 14 days.If delivery of an ordered product is deemed impossible, the supplier will make an effort to provide a replacement product. The consumer will be informed they are receiving a replacement product in a clear and concise manner no later than upon delivery. The right of withdrawal can not be excluded on a replacement product. The cost of potential return shipping fees are the responsibility of the supplier.The risk of damage and/or loss of products is the responsibility of the supplier until the moment of delivery to the consumer, or a previously appointed representative, unless clearly agreed otherwise.
Cancellation / Return / Exchange Policy
Right of withdrawalUpon purchase of products the consumer has the right to cancel the agreement without giving any reason within 15 days. This cooling-off period starts the day after receival of the product by the consumer, or a representative appointed by the consumer that has been announced to the supplier prior to the agreement. When the withdrawal right has been invoked, a time frame of 15 days after the cooling-off period has ended is allowed for returning products.During the cooling-off period the consumer will handle the product and packaging responsibly and with care. The consumer will only unpack or use the product to the extent necessary for them to judge whether or not they wish to keep the product. If the consumer uses their right of withdrawal, they will return the product with any extras included and - if possible within reason - return the packaging to the supplier in it’s original state, according to the reasonable and clear instructions provided by the supplier.Our Feel-Good GuaranteeOur own Feel-good guarantee applies to the first product you buy from us. This means that you can try your first product for 90 days from the day of receipt. If you are not satisfied with the product after this period, you may keep the product and we will refund the purchase price of this product. You can also exchange it once for free. The period of the Feel-good guarantee is 75 days on top of the normal withdrawal period, so 90 days in total. To use the Feel-Good Guarantee, send an email to [email protected].